Guide to Selecting and Safely Using Collaboration Services for Telework

This document provides a snapshot of best practices and criteria based on capabilities available at the time of publication and was coordinated with the Department of Homeland Security (DHS), which is releasing a similar guide: “Cybersecurity Recommendations for Federal Agencies When Using Video Conferencing Solutions.” This NSA publication is designed to provide simple, actionable, considerations for individual government users. The intent of this document is not meant to be exhaustive or based on formal testing, but rather be responsive to a growing demand amongst the federal government to allow its workforce to operate remotely using personal devices when deemed to be in the best interests of the health and welfare of its workforce and the nation.

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